Canopy Soar is committed to protecting the personal data of all users, including those in the European Union. This page outlines our compliance with the General Data Protection Regulation (GDPR) and explains your rights as a data subject.
Data Controller
Canopy Soar acts as the data controller for personal information collected through our website and services. For data protection inquiries, contact us at:
Canopy Soar
425 Bloor Street East, Suite 300
Toronto, Ontario M4W 3R4
Canada
Email: [email protected]
Lawful Basis for Processing
We process personal data under the following lawful bases:
- Consent: When you voluntarily submit information through our forms or agree to receive communications
- Contract: When processing is necessary to fulfill our contractual obligations to enrolled students
- Legitimate Interest: For website analytics, security, and service improvement, where our interests do not override your fundamental rights
- Legal Obligation: When required to comply with applicable laws and regulations
Your Rights Under GDPR
If you are located in the European Union, you have the following rights regarding your personal data:
Right of Access
You have the right to request a copy of the personal data we hold about you, along with information about how we process it.
Right to Rectification
You have the right to request correction of inaccurate personal data or completion of incomplete data.
Right to Erasure
You have the right to request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for its original purpose or when you withdraw consent.
Right to Restriction of Processing
You have the right to request that we limit the processing of your personal data in certain situations, such as when you contest the accuracy of the data.
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit that data to another controller.
Right to Object
You have the right to object to processing based on legitimate interests, including profiling. You may also object to processing for direct marketing purposes at any time.
Rights Related to Automated Decision-Making
You have the right not to be subject to decisions based solely on automated processing, including profiling, that produce legal or similarly significant effects. We do not currently engage in automated decision-making of this nature.
Exercising Your Rights
To exercise any of these rights, please contact us using the information above. We will respond to your request within one month, though this period may be extended by two additional months for complex requests. We may ask you to verify your identity before processing your request.
International Data Transfers
As a Canadian organization, data processed on our behalf may be transferred outside the European Economic Area. Canada has been recognized by the European Commission as providing adequate data protection. Where we use service providers in other countries, we ensure appropriate safeguards are in place, such as standard contractual clauses.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected. Retention periods vary based on the type of data and our legal obligations. When data is no longer needed, it is securely deleted or anonymized.
Data Security
We implement technical and organizational measures to protect personal data against unauthorized access, loss, destruction, or alteration. These measures are regularly reviewed and updated as appropriate.
Complaints
If you believe your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority. For EU residents, this is typically the data protection authority in your country of residence. We encourage you to contact us first so we can address your concerns.
Updates to This Information
We may update this GDPR compliance information to reflect changes in our practices or legal requirements. Significant changes will be communicated through our website.