Canopy Soar ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our language education services.
Information We Collect
We collect information you provide directly to us when you:
- Submit an enrollment inquiry or contact form
- Register for a course or program
- Communicate with our staff
- Participate in surveys or promotional activities
This information may include your name, email address, and any details you choose to share about your language learning goals.
Automatically Collected Information
When you access our website, we may automatically collect certain information, including:
- Browser type and version
- Operating system
- Pages visited and time spent on those pages
- Referring website addresses
- General geographic location based on IP address
How We Use Your Information
We use the information we collect to:
- Process enrollment inquiries and provide requested services
- Communicate with you about courses, schedules, and account matters
- Improve our website and educational offerings
- Analyze usage patterns to enhance user experience
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties for marketing purposes. We may share information with:
- Service providers who assist with website hosting, payment processing, or communication services
- Legal authorities when required by law or to protect our rights
- Business successors in the event of a merger or acquisition
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Inactive account data may be deleted after a reasonable period.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict certain processing activities
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the information provided below.
Cookies
Our website uses cookies to enhance your browsing experience. For detailed information about our cookie practices, please see our Cookie Policy.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any websites you visit.
Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of our website after changes are posted constitutes acceptance of the modified policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Canopy Soar
425 Bloor Street East, Suite 300
Toronto, Ontario M4W 3R4
Canada
Email: [email protected]